Help?

The Help section on the Chisquares platform provides immediate access to various support resources. Two of the most essential tools available here are:

• Report an Issue
• Support Assistance (Quick Question Bot)
  This documentation outlines how to access and use each feature effectively.

🛠️ 1. Report an Issue

The Report an Issue feature allows users to communicate problems or suggest improvements directly to the Chisquares team.

🧭 Accessing the Feature

1. Click on the Help? icon at the bottom-left corner of the dashboard.

2. From the dropdown menu, select Report an Issue.

📝 Submitting Feedback
Upon selection, a Submit Feedback form appears with the following fields:

• Select Issue (Dropdown): Choose the nature of the issue you're experiencing from the provided list (e.g., Bug Report, Feature Request, UI Problem, etc.).
• Describe what you want us to improve (Text Box): Enter a clear and concise description of the issue or suggestion.
• File Upload (Optional): You can upload screenshots or files to illustrate the issue by:
  • Dragging and dropping a file.
  • Clicking to choose a file.
  • Pasting an image (Ctrl/Cmd + V) from your clipboard.
• Submit Button:
  Click Submit to send your report to the support team.

This feature helps the Chisquares team address your concerns efficiently and improve platform usability.

🤖 2. Support Assistance (Quick Question Bot)

The Quick Question Bot provides real-time support through an interactive chat interface, assisting with common questions and platform guidance.

💬 Launching the Bot

1. Click the Help? icon on the bottom-left.
2. Select Support Assistance (Quick Question Bot) from the menu.

🧾 Interface Overview The Support Assistance panel contains two main tabs:

• Chat (default tab):
  • Type your question or describe your issue in the text box labeled “Type your comment here…”.
  • Hit Enter or click the Send button (green paper plane icon) to initiate the chat.

• Help Wizard:
  • The Help Wizard in the Support Assistance panel is your go-to resource for guided solutions to commonly asked questions on Chisquares.

This tool is ideal for quick answers or when navigating the platform independently.