MULTI-LINE TEXT RESPONSE

Introduction

The Multi-line Text Response Question type in Chisquares allows respondents to provide open-ended answers without predefined response options. This question type is ideal for collecting detailed feedback, opinions, and qualitative data where structured choices may not be sufficient.

This manual will guide you through setting up and managing Multi-line Text Response Questions, including using optional features to enhance data collection and improve the participant experience.

Features

• Unlimited Text Input: Respondents can enter detailed, free-form responses.
• Character Limit Control: Set a maximum character limit to manage response length.
• Mandatory Response Option: Require respondents to answer before proceeding.
• Media Attachments: Add images, videos, or audio files to accompany the question.

Use Cases

The Multi-line Text Response Question is ideal for capturing rich, detailed, and unstructured input from participants. It is particularly well-suited for qualitative feedback where predefined options are insufficient or may limit participant expression.

Common use cases include:

• Exploratory Research: Understand complex attitudes, experiences, or behaviors through narrative input.
  Example: “Describe your personal motivations for pursuing entrepreneurship.”

• Customer Feedback: Collect in-depth suggestions, complaints, or praise directly from users.
  Example: “What could we do to improve your overall experience with our product?”

• Experience Sharing: Gather subjective accounts or stories related to specific topics.
  Example: “How has the 'YOLO' philosophy influenced your approach to life and decision-making?”

• Reflection-Based Questions: Use in learning assessments, evaluations, or wellness check-ins.
  Example: “Reflect on a moment where you took a risk that changed your life.”

When to Use Multi-line Text Response Questions

Use Multi-line Text Response Questions when:

• You want unstructured, open-ended feedback that reveals deeper meaning or context.
• The question prompts personal reflection, storytelling, or elaborate justification.
• You're collecting qualitative data for thematic, content, or sentiment analysis.
• Predefined choices would oversimplify participant perspectives or limit expression.
• You aim to capture participant voice in their own words—essential in research, UX studies, or policy evaluation.

Scenario-Based Example
In a post-event feedback survey, you might ask:

"Please describe the most valuable lesson you learned during the entrepreneurship bootcamp and how you plan to apply it in your business or studies."

This provides rich qualitative insight that helps organizers evaluate educational impact.

Basic Setup

1. Enter Question

• Type your question using the rich-text editor (bold, italics, hyperlinks, etc.).

2. Label the Question

• Add a label to help identify the question within your survey. Alternatively, you can use AI to get suggestions for the label.

3. Mark as Required (Optional)

• Toggle “Required” to make it mandatory.

4. Add Media (Optional)

• Upload an image, video, or audio file (max 4MB) to support the question prompt.

Step-by-Step Guide

Step 1: Create a New Question
To begin creating a Multi-Line Text Response question:

1. Log into your Chisquares Investigator Portal.
2. Navigate to the Survey Design section.
3. Click on the Create a New Question button.

Step 2: Select the Question Type

1. In the question type section, select Open-ended Questions.
2. Choose Multi-Line Text Response from the list of available question types.
3. Click Use Selected questionnaire item.

Step 3: Add Your Question

1. After selecting the MCQ type, you will be prompted to add your question. Enter your question in the provided text box.
   Example: Please write a detailed response to the following question: How has the "YOLO" philosophy influenced your life choices or outlook on taking risks? (Feel free to write as much as you need to express your thoughts.)
2. Apply formatting using the toolbar.
3. You must also add a label to help identify the question within your survey.

Step 4: Make the Question Required (Optional)
If you want to require participants to answer this question, toggle the Required switch at the top-right of the panel. This ensures respondents cannot proceed without answering the question.

Step 5: Add Media (Optional)
You can upload media (images, videos, or audio files) to accompany the question. Here’s how:

1. Click the paperclip icon at the top-right of the panel.
2. Upload your media file (must be under 4MB).
3. Once uploaded, choose the alignment for the media (left, right, or center). The default text overlay will say, “View the media below, then answer the following question.”

Preview Mode

Before finalizing the Multi-Line Text Response question, it’s important to preview how it will appear to participants.

1. Click the Preview button to see the question as participants will view it.
2. Make sure all options, media, and settings look as expected.

Final Step: Push to Questionnaire

Once you are satisfied with your Multi-Line Text Response setup:

1. Click Push to Questionnaire to add the question to your live survey.
2. If you need to make edits later, you can always return to the question editor to make changes.

Example Question Setup

Question:Please write a detailed response to the following question: How has the "YOLO" philosophy influenced your life choices or outlook on taking risks? (Feel free to write as much as you need to express your thoughts.)

Additional Features:

• Required: No
• Add Section Header (Optional): Toggle this switch to add a section header to the question for context or grouping.
• Add Footer Prompt (Optional): Toggle this switch to include a closing note or prompt at the bottom of the question.

Multi-line Text Response Question Added

Multi-line Text Response Question Pushed Preview

Multi-line Text Response Question Appearance on the Participant Portal

Value Proposition on the Chisquares Platform

Chisquares equips users with a highly adaptable Multi-line Text Response tool that balances freedom of expression with administrative control, ensuring high-quality qualitative data collection.

Key platform-specific advantages include:

• Unlimited Text Input
  Respondents can write as much as they need—ideal for narrative data.

• Character Limit Control
  Optionally restrict responses with a maximum character count to keep inputs concise and focused.

• Mandatory Response Toggle
  Mark the question as required to ensure participant input is captured.

• Media Attachments
  Embed supporting visuals, audio, or video to guide responses or provide context.

• AI-Powered Labeling
  Generate meaningful variable names for more efficient analysis and survey management.

• Preview Functionality
  View the exact participant experience before finalizing and publishing your survey.

• Structured Export Options
  Open-text responses are stored cleanly and ready for export to tools used in coding, text mining, or qualitative analysis (e.g., NVivo, Excel).

Whether you're capturing stories, reflections, or feedback, this question type supports open dialogue and narrative richness.

Conclusion

The Multi-line Text Response feature on Chisquares is a powerful tool for collecting rich qualitative insights from survey participants. Whether used for customer feedback, research, or exploratory questions, this question type ensures flexibility and depth in data collection.

To watch a video of this question being set up, click the link below: link