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SLIDING SCALE

Introduction

A Sliding Scale Question is a versatile tool for capturing nuanced responses from participants using a visual scale. Unlike multiple-choice questions, which present categorical options, sliding scale questions collect numeric data, allowing respondents to indicate their level of agreement, satisfaction, or other subjective measures with greater precision.
With Chisquares, setting up and customizing sliding scale questions is seamless, providing full control over the scale range, intervals, and labels. This manual will guide you through the process of configuring sliding scale questions, including advanced features such as customizing scale appearance, setting default values, and implementing conditional logic.

Features of Sliding Scale Questions in Chisquares

  • Customizable Scale Range: Define the minimum and maximum values for the scale.
  • Adjustable Intervals: Choose step sizes for finer or broader granularity in responses.
  • Predefined and Custom Labels: Add descriptive labels to guide respondents in selecting their responses.
  • Required Response Option: Ensure participants must answer before proceeding.
  • Visual Representation: Enhances user engagement through an interactive slider.
  • Default Value Setting: Predefine a starting position on the scale.

Use Cases

The Sliding Scale Question is ideal for collecting quantitative feedback with precision, especially in cases where respondents need to express degrees of sentiment or intensity. Unlike fixed-response types, this question offers continuous or interval-based data points, enabling more nuanced analysis.

Common use cases include:

  • Agreement Rating: Capture how strongly respondents agree or disagree with a statement.
    Example: “Using a scale from 0 to 100, how much do you agree with the philosophy of 'YOLO' (You Only Live Once) as a guiding principle for life?”

  • Satisfaction Measurement: Measure customer, employee, or participant satisfaction on a numeric scale.
    Example: “How satisfied are you with our support service today?”

  • Performance Evaluation: Rate competencies, skills, or outcomes in HR and education contexts.
    Example: “Rate your confidence in using this tool effectively.”

  • Preference and Intensity Scoring: Capture how much someone prefers one item over another or the strength of their reaction.
    Example: “How likely are you to recommend this product to others?”

When to Use Sliding Scale Questions

Use Sliding Scale Questions when:

  • You need to measure intensity, frequency, or agreement on a continuum.
  • A binary or categorical choice would be too limiting to reflect subtle differences.
  • You're collecting interval or ratio data that supports advanced statistical analysis.
  • The visual nature of a slider will enhance user engagement and response quality.
  • You want to standardize measurement across multiple dimensions (e.g., comparing products, services, or teams).

Scenario-Based Example
In a product feedback survey, you might ask:

"Using a scale from 0 to 100, how satisfied are you with the speed of delivery?"
This provides more granular insight than a 5-point scale, enabling better product optimization.

Basic Setup

1. Question Text: Define the question prompt that participants will see.

2. Scale Range: Set the minimum and maximum values (e.g., 0 to 100).

3. Interval Steps: Specify the step size (e.g., increments of 1, 5, or 10).

4. Labels: Define labels for the scale endpoints (e.g., "Very Dissatisfied" to "Very Satisfied").

Advanced Features

1. Mark as Required (Optional)

  • Toggle “Required” to make it mandatory.

2. Add Media (Optional)

  • Upload an image, video, or audio file (max 4MB) to support the question prompt.

Step-by-Step Guide

Step 1: Create a New Question
To begin creating a Sliding Scale Question:

  • Log into the Chisquares Investigator Portal.
  • Navigate to the Survey Design section.
  • Click Create a New Question button.

Step 2: Select the Question Type

  1. In the question type section, select Scaled Questions.
  2. Choose Sliding Scale from the list of available question types.
  3. Click Use selected questionnaire item

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Step 3: Add Your Question

  1. After selecting the Sliding Scale question type, you will be prompted to add your question. Enter your question in the provided text box.
    Example: Using a scale from 0 to 100, how much do you agree with the philosophy of 'YOLO' (You Only Live Once) as a guiding principle for life? Move the slider to reflect your sentiment, where 0 means complete disagreement and 100 means full agreement."
  2. Apply formatting using the toolbar.
  3. You must also add a label to help identify the question within your survey.

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Step 4: Define the Scale Settings

  1. Set the minimum and maximum values.
  2. Choose the step interval (e.g., 1, 5, 10).
  3. Add labels to describe the endpoints (Optional).

Step 5: Make the Question Required (Optional)
If you want to require participants to answer this question, toggle the Required switch at the top-right of the panel. This ensures respondents cannot proceed without answering the question.

Step 6: Add Media (Optional)
You can upload media (images, videos, or audio files) to accompany the question. Here’s how:

  1. Click the paperclip icon at the top-right of the panel.
  2. Upload your media file (must be under 4MB).
  3. Once uploaded, choose the alignment for the media (left, right, or center). The default text overlay will say, “View the media below, then answer the following question.”

Preview Mode

Before finalizing the Sliding Scale question setup, it is important to preview how it will appear to participants.

  1. Click the Preview button to see the question as participants will view it.
  2. Make sure all options, media, and settings look as expected.

Final Step: Push to Questionnaire

Once you are satisfied with your Sliding Scale setup:

  1. Click Push to Questionnaire to add the question to your live survey.
  2. If you need to make edits later, you can always return to the question editor to make changes.

Example Question Setup

Using a scale from 0 to 100, how much do you agree with the philosophy of 'YOLO' (You Only Live Once) as a guiding principle for life? Move the slider to reflect your sentiment, where 0 means complete disagreement and 100 means full agreement."

Scale Settings:

Minimum Value: 0 Maximum Value: 100
Step Interval: 10

Question: Using a scale from 0 to 100, how much do you agree with the philosophy of 'YOLO' (You Only Live Once) as a guiding principle for life?
Move the slider to reflect your sentiment, where 0 means complete disagreement and 100 means full agreement.

Scale Configuration:

  • Minimum Value: 0
  • Maximum Value: 100
  • Step Interval: 10
  • Scale Labels:
    • 0: Complete Disagreement
    • 100: Full Agreement

Additional Features:

  • Required: No
  • Image Attached: No
  • Add Section Header (Optional): Toggle this switch to add a section header to the question for context or grouping.
  • Add Footer Prompt (Optional): Toggle this switch to include a closing note or prompt at the bottom of the question.

Sliding Scale Question Added

Sliding Scale Question Example Added

Sliding Scale Question Pushed Preview

Sliding Scale Question Example Pushed Preview

Sliding Scale Question Appearance on the Participant Portal

Sliding Scale Question Example Participant Portal

Value Proposition on the Chisquares Platform

Chisquares offers robust capabilities for designing and deploying Sliding Scale Questions with full customization, enabling accurate data collection in a visually engaging format.

Key platform-specific advantages include:

  • Custom Scale Ranges: Define any minimum and maximum values (e.g., 0–10, 0–100, -50–50).
  • Adjustable Step Intervals: Choose increments for granular or broad responses (e.g., steps of 1, 5, 10).
  • Predefined & Custom Labels: Assign descriptive tags at endpoints to anchor the meaning of values (e.g., “Very Dissatisfied” to “Very Satisfied”).
  • Default Value Settings: Pre-select a midpoint or preferred default position on the slider.
  • Media Support: Embed visuals, audio, or video to add context or demonstrate what’s being rated.
  • Required Response Toggle: Prevent unanswered questions and enforce completeness.
  • Responsive Design: Seamlessly works across desktop and mobile interfaces.
  • Preview and Edit Mode: Test question functionality before publishing, with full flexibility to modify as needed.

These features ensure Sliding Scale Questions on Chisquares provide both analytic depth and an intuitive respondent experience.

Conclusion

Sliding Scale Questions in Chisquares provide an intuitive way to collect quantitative feedback. By offering customizable scales, labels, and advanced features like conditional logic, this question type enhances data collection and analysis. Whether used for satisfaction surveys, performance evaluations, or preference assessments, the sliding scale question ensures precise and meaningful insights.

To watch a video of this question being set up, click the link below: link